Lean Six Sigma · DMAIC · Manufacturing

Increasing First-Run Parts from 60% toward 90%

An interactive process-improvement case study focused on reducing first-run defects, eliminating handoff waste, improving workplace organization, and shortening order lead time.

Project LeadJeremiah Lupton
MethodDMAIC + 5S
Target90% first-run success
Project Outcome
0% First-run success
Baseline60%
Achieved87%

The stated project goal was 90%; the documented result reached 87% while the new process continued to stabilize.

0%

First-run success achieved

00

Defects per day

Σ 0.00.0

Estimated sigma level

00

Average process days

Executive Summary

A manufacturing problem translated into a measurable improvement system

The baseline process produced correct first-run parts only 60% of the time. Errors included wrong holes, incorrect locations, wrong material, incorrect part size, and programming-number issues.

40%

Baseline first-run failure rate

Scrap and rework increased cost, delayed customers, and created avoidable stress across production teams.

3

Verified root-cause areas

Excessive order-process time, assembly handoffs, and an unorganized Finn Power work area were supported by the project evidence.

5S

Workplace organization plus process redesign

The project used visual controls, flow changes, shadow boards, targeted cross-training, and removal of non-value-added steps.

87%

Documented first-run success rate

Performance rose from 60% to 87%, daily defects fell from 12 to 2, and lead-time indicators improved.

01 · Define

Clarify the problem, scope, business impact, and goal

Problem Statement

First-run parts were correct only 60% of the time

Defects included incorrect holes, wrong locations, incorrect materials, incorrect part size, and wrong program numbers—creating thousands of dollars in weekly loss.

Goal Statement

Increase first-run success from 60% to 90%

The target date documented in the goal builder was June 20, 2025, with the project framed around defect-rate improvement.

In Scope

  • Production process flow
  • Finn Power CNC punch press area
  • Blueprints and programming workflow
  • Storage and visual organization systems

Out of Scope

  • New enterprise software
  • New tooling purchases
  • Broad cross-training program

DMAIC Timeline

DefineJan 17
MeasureFeb 02
AnalyzeFeb 28
ImproveMar 28
ControlJun 03

Interactive SIPOC

Hover or focus on each stage to explore the process

Select a stage to view its role in the system.

02 · Measure

Establish the baseline and quantify the size of the opportunity

Interactive Baseline

Defects per day

Before Lean After Lean
DPMO 87,968 → 15,015

Documented reduction in defects per million opportunities.

Sigma estimate 0.4 → 3.4

Reported project estimate after Lean improvements.

Daily defects 12 → 2

The presentation identifies this as one of the largest process gains.

Lead-Time Trend

Orders moved through the process faster

The project recorded a decline from an average of roughly 32 process days toward 25 days, with later observations reaching approximately 20 days.

32Baseline days
25Later average
20Best observed
03 · Analyze

Separate assumptions from verified causes

Interactive Fishbone

Select a category to inspect contributing factors

Choose a category below.

Long manufacturing cycle time

Root-Cause Hypothesis Review

Click each row to see the verification result

Select a hypothesis to display its evidence.

Value-Added Flow Analysis

Most opportunity existed in waiting and handoffs

43.33% Value Added
20% NVA Work
36.67% Wait

The largest opportunity identified in the project was reducing wait time between departments.

04 · Improve

Redesign the flow and make the correct process easier to follow

01

5S the Finn Power area

Organize tools and information, reduce motion waste, and make abnormalities visible.

02

Add visual controls

Use shadow boards and whiteboards to create clear tool locations and work status.

03

Restructure handoffs

Remove redundant approval loops and prevent parts from returning to the same person twice.

04

Targeted cross-training

Strengthen execution where the solution matrix showed practical value and employee support.

Before / After Process Map

Use the slider to compare process complexity

−2 unnecessary steps −1 day estimated wait
Before
Order
Floor Manager
Shop Manager
Programmer
Assembler Approval
Finn Power
Assembler
Shipping
After
Order
Shop Manager
Programmer
Finn Power
Assembly
Shipping

Solution Selection Matrix

Relative weighted scores

Shadow board
172
Cross-training for Finn Power
146
Whiteboard for tooling
118
Update blueprints
96
Blueprint training
71
Add employee
62
05 · Control

Transfer ownership and protect the gains

Standard Work

Document the revised process and keep visual controls in place.

Ongoing Monitoring

Track first-run yield, daily defects, DPMO, and order lead time.

Process Owner Handoff

Confirm ownership, training, documentation, and continued review.

Sponsor Sign-Off

Close the project after the operational owner accepts the new process.

Final Results

The process improved substantially, although the 90% target was not fully reached

The documented result of 87% demonstrates a strong gain from the 60% baseline. The project also reported lower defect frequency, shorter lead times, improved morale, and reduced customer waiting.

Review Full Project PDF
First-run success60% → 87%
Defect reduction12 → 2/day
Lead-time improvement32 → 25 days
Sigma estimate0.4 → 3.4

Lessons Learned

Improvement depended on process clarity and employee involvement

“We have always done it this way” resistance can be reduced when employees see the process become easier.
5S should be maintained as an operating discipline, not treated as a one-time cleanup.
Include people from every part of the process and recognize progress visibly.

Project Resources

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